9208-02-421 Planning and implementing change within businesses

CITY & GUILDS - LEVEL 4 - DIPLOMA IN MECHANICAL ENGINEERING (9208-11)


  • describe the internal and external factors that contribute to the need for change in organisations
  • analyse different types of organisational change
  • explain the benefits of planning organisational change.
  • explain processes for managing change
  • explain why organisational culture has a role in the management of change
  • explain the skills needed to manage people through organisational change
  • describe reasons for individuals to resist change
  • explain how leaders and managers can overcome resistance to change
  • describe how to monitor the implementation of change
  • explain the importance of evaluating the efficiency and effectiveness of the implementation process
  • use techniques to evaluate the change process
  • recommend procedures by which the change process can be continually improved.
  • Subject introduction by lecturer