FLITS Vocational Training Institute

1.1 explain the importance of creating an appropriate organisational culture
1.2 evaluate the attributes of successful organisational management
1.3 evaluate opportunities to improve or develop an organisational culture.
2.1 explain the principles of total quality management
2.2 evaluate organisational management structures
2.3 evaluate quality policies of organisations.
3.1 describe quality management systems
3.2 identify key factors that must be implemented for quality management systems to be successful
3.3 evaluate internal and external quality audits.
4.1 explain the nature and concepts of business excellence models
4.2 analyse essential components and interrelationships of business excellence models.
5.1 explain the key factors of six sigma methodology
5.2 evaluate the application of six sigma project management.
6.1 explain the application of techniques and methods used in supply quality control
6.2 explain how quality control metrics are used to rate suppliers
7.1 describe relevant codes of practice, standards and design guides & evaluate the application of codes of practice, standards and design guides.
7.2 evaluate the application of codes of practice, standards and design guides.
SUBJECT INTRODUCTION By Lecturer - 403
Questions and answers

Rs 16000.00

88500.00

* Exam fees will be added separately. (Info: dl@flits.lk)